We are true specialists in multi-tool blades. Through focus and innovation, we have built the range to not only offer a range of top performing multi-tool blades on the market, but also, offer the very best all-round solution for our customers and distributors.
The SMART Tool Group’s vision is to build the SMART brand into the market leading Multi-tool blade range by innovating market leading products and working with every distributor to help them to deliver; consumer value – faster, better and more completely than our competition.
Attaining this vision requires good stock levels and on time deliveries, hard work, superior display stands, quality product and packaging and continually improving performance in every area – predominately in customer satisfaction.
We take time to study each and every customer to develop an understanding of their requirements, their customer base and their expectations.
Working closely with our customer we help them reach their goals. As specialists in universal multi-tool blades we fully understand that every distributor needs a multi-tool solution that will not only maximise potential customer sales, but also from as few lines as possible. In a rapidly expanding market we work with every distributor to ensure they have the very best solution for all their customers.
We say what we mean with integrity and honesty in the very best interest of the customer and appreciate that prompt responses are essential to supporting our distributors fully.
Constantly challenging convention and doing what it takes to deliver the best possible solution has built our enviable reputation. We enjoy being the best at what we do and like to constructively challenge what we o er and how we work, looking for fresh ideas and new solutions in view of staying ahead of the market.
Our clear objectives, bring out the best in one another and we enjoy what we do. We know exactly what each team member is expected to achieve and like to work together to deliver customer satisfaction. SMART work as a team, take personal responsibility and constantly seek to improve.
